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Privacy Policy

Effective Date: March 6, 2026
Last Updated: March 6, 2026

SMS Messaging Policy

By providing your phone number through our website forms at https://www.jcerme.com, you consent to receive SMS messages from JCerme Software Solutions. These messages may include account notifications, customer support responses, service updates, and marketing or promotional messages related to our software development, digital services, and business solutions.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or visit https://www.jcerme.com/support.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties.

Phone Number Collection

We collect your phone number when you voluntarily provide it through our website forms, onboarding process, or contact requests at jcerme.com.

SMS Communication Purpose

We use your phone number to send SMS messages including service updates, appointment reminders, project notifications, and promotional offers.

No Third-Party Sharing

Your phone number and SMS consent are NEVER sold, rented, or shared with third parties for marketing or promotional purposes.

Opt-Out Instructions

Reply STOP to unsubscribe at any time. Reply HELP for assistance. Message and data rates may apply.

For SMS support, visit https://www.jcerme.com/support or email support@jcerme.com

1. Introduction

JCerme Software Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.jcerme.com or use our services.

2. Information We Collect

We may collect personal information such as name, email address, and phone number when users submit forms on our website, request services, or sign up to receive communications including SMS notifications. Specifically, we collect:

  • Contact Information: Name, email address, phone number, and mailing address
  • Phone Number: Collected when you voluntarily provide it through our website forms for SMS communication purposes
  • Business Information: Company name, industry, website URL, and business requirements
  • Payment Information: Credit card details and billing address (processed securely via Stripe)
  • Communication Data: Messages you send us through forms, email, or SMS
  • Usage Data: IP address, browser type, pages visited, and other analytics data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages via email and SMS
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities

4. SMS/Text Messaging Detailed Policy

4.1 Phone Number Collection

We collect your phone number when you voluntarily submit it through:

  • Our website contact forms
  • Service onboarding process
  • Direct communication with our team
  • SMS opt-in signup form

4.2 SMS Communication Usage

Your phone number is used exclusively for:

  • Service updates and project status notifications
  • Appointment and meeting reminders
  • Account and billing notifications
  • Promotional offers and marketing (with your consent)
  • Customer support communications

4.3 Message Frequency

Message frequency varies based on your account activity and preferences. You may receive up to 4 messages per month for marketing purposes. Transactional messages (project updates, reminders) are sent as needed.

4.4 Third-Party Sharing Policy

WE DO NOT SELL, RENT, LEASE, OR SHARE YOUR PHONE NUMBER OR SMS CONSENT WITH ANY THIRD PARTIES FOR MARKETING OR PROMOTIONAL PURPOSES.

Your phone number may only be shared with service providers who assist us in sending SMS messages (such as our SMS platform provider), and these providers are contractually prohibited from using your information for any other purpose.

4.5 Opt-Out Instructions

You can opt out of SMS messages at any time by:

4.6 Help & Support

For assistance with SMS messages, you can:

4.7 Carrier Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Check with your mobile carrier for details on your text messaging plan.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that help us operate our business (e.g., payment processors, hosting providers, SMS delivery platforms)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Note: SMS consent and phone numbers are never shared with third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including your phone number and communication preferences, against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information including your phone number
  • Opt out of marketing communications via email or SMS
  • Opt out of SMS messages at any time by replying STOP
  • Request a copy of your data
  • Withdraw consent for SMS communications

To exercise these rights, contact us at privacy@jcerme.com or visit our Support Page.

8. Cookies and Tracking

We use cookies and similar tracking technologies to analyze trends, administer the website, and gather demographic information. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our SMS practices, please contact us:

JCerme Software Solutions
1253 Havenhurst Dr, Apt 240
West Hollywood, CA 90046

Email: privacy@jcerme.com
Phone: (800) 375-3785
Support: jcerme.com/support
Website: www.jcerme.com